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Automobiles

Application of sales taxes (GST and QST)
Children’s car seats
Discarded vehicles
Duty on new tires
Emergency kit
Extended warranty
Long-term lease of new or used automobiles
Mandatory insurance
Mechanical inspection
Odometers
Private sale contract (automobile)
Refund of insurance contribution or registration fees
Safety belts
Standards for new tires
The Canadian Motor Vehicle Arbitration Plan (CAMVAP)
The register of personal and movable real rights
Transfer of right of ownership
Used automobiles and motorcycles: transactions with a dealer
Vehicle records (used vehicles)
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Contracts, financing and recourse

Bankruptcy and the payment of employees
Consumer Price Index
Contract cancellation
Contract inter absentes
Contracts for a series of courses or services
Contracts for day-care services
Contracts with itinerant merchants
Contracts with itinerant merchants
Credit cards: issue and renewal
Exchange or refund on purchases
Finance contracts: repayment and charges
Finance contracts: statements and cancellation
Long-term lease of movable property
Long-term lease of new or used automobiles
Mandatory price indication
Overdue accounts
Prearranged funeral services and sepulchres
Private sale contract (automobile)
Pyramid sales
Sale or lease of used automobiles and motorcycles
Signing a contract
Small Claims Court
Travel agency: bankruptcy or closure
Voluntary deposit
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Warranties

Extended warranty: automobiles
Mandatory legal warranty
Price guarantee: travel
Warranty: automobile repairs
Warranty: repair of household appliances
Warranty: used automobiles and motorcylces
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Fraud and other prohibited practices

Childrens advertising
Credit card and debit card fraud
False advertising and commercial practices
Identity theft
Nigerian Scam
Pyramid sales
Telemarketing
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Housing and lodging

Apartment living
Building inspection: electrical installation
Building inspection: plumbing installation
Choosing a mover
Compact fluorescent bulbs
Compare your energy costs
Complaints: customers of electricity distributors
Consumer protection during disasters
Consumer rights and recourse
Energy conservation: new buildings
Energy Star products
Energy Star®
Equalized payments for your hydro bill
Fire: home prevention and intervention
Firewood
Guarantee plan for new homes
Heating units, air-conditioning units and heat pumpst thermopompes
Heating: Are you energy wise?
Heating: chimney sweeping
Heating: Novoclimat homes
Heating: the hydro bill
Heating: wood cutting
Homes damaged by pyrite
Insulation: Éconologis
Insulation: energy evaluation service
Novoclimat homes
Paving your driveway
Safety: ice on the roof
Safety: parabolic antennas
Safety: smoke detectors
Safety: snow on the roof
Snow removal
Wood heating
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Travel and tourism

Closure or bankruptcy of a travel agency
Forest fires
Lightning
National park and wildlife reserve regulations
Passport mandatory for travel to U.S.
Québec wildlife reserves
Québec’s national parks
Regulation respecting travel agents
Sépaq tourist centres
Tourist information
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Communications

Cell phones
Cell phones: health and safety
Childrens advertising
Contract inter absentes
False advertising and commercial practices
Film classification
Solicitation by phone, fax or email
The Internet and auctions
The Internet and children
The Internet and spam
The Internet and your personal information
Video retailers: complaints
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Children

Children at work
Children’s car seats
Childrens advertising
Contracts for day-care services
Day care for $7 a day
Ententes en matière de services de garde
Kids emergency kit
Leave for family events
Nursery schools
Safety belts
Stopover centres
The Internet and your children
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Note: We have included as many items as possible in this list. However, if you cannot find the information you need, please e-mail us from this site or call one of the local offices of the Office de la protection du consommateur.

Last Update :2009-04-09
© Gouvernement du Québec, 2008